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Thrive Trowbridge are delighted to be actively recruiting for our client, who seek a Customer Service Advisor on a permanent basis.
What you will be doing :
- Handling incoming customer calls and responding to emails promptly and professionally
- Processing customer orders efficiently
- Resolving customer queries and issues with a positive and solution-focused attitude
- Liaison with other departments to ensure smooth order fulfilment
- Assisting with monitoring and managing stock levels
- Updating records and maintaining accurate customer information
What you will need to succeed:
- Previous experience in a customer service role essential
- Excellent communication skills, both written and verbal
- Strong attention to detail and good organisational skills
- Good IT skills including CRM systems
- Ability to multitask and work under pressure
- A team player with a proactive attitude
What you will receive in return :
- To 27,000pa OTE (DOE)
- Free parking
- 100% office based
- Working in a friendly and fun team with a diverse product portfolio
What you need to do next:
If this position sounds of interest and you would like to be considered, please contact Sarah at Thrive Group : sarah.collins@ (url removed)
Thrive Group are acting as an employment agency in relationship to this vacancy.
If you have not heard from a consultant within 7 days, please assume you have been unsuccessful on this occasion.
INDTRO
