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Collections Telephone Agent

Collections Telephone Agent

CCP

Posted 16 hours ago, valid for 22 days

Truro, Cornwall TR1 2XR, England

£30,030 - £37.5 per week

Full Time

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Sonic Summary

CCP is partnering with a successful company to recruit several Collection Account Executives for their Specialist department in Truro.
The role requires excellent professional communication and negotiation skills, along with attention to detail and resilience in handling difficult conversations.
The position offers a salary of £30,030, with uncapped commission and a standard workweek of 37.5 hours, including one Saturday shift every four weeks.
Candidates must be available for interviews on Thursday, 22nd May or Thursday, 30th May, and should possess relevant experience in customer service or account management.
This opportunity includes benefits such as a company pension, performance bonuses, and paid company events.

CCP are delighted to partner with a growing, successful company who are a successful business within their market. We’re currently supporting them to recruit several Collection Account Executives for their growing Specialist department at their Head Office in Truro. The roles will be office based. As a Collection Account Executive, you will be providing exceptional customer service by fostering strong relationships and maintaining clear, consistent communication. Salary: £30,030Bonus: Uncapped commission Hours: 37.5 Hours Per Week Monday to Friday, 9am to 5.30pm & required to work 1 in 4 Saturdays 9am to 1pmInterview Date: Thursday 22nd May or Thursday 30th May Start Date: ASAPBenefits: Company Pension, performance bonus, yearly bonus, paid company events & incentives.What You’ll Need:+ Excellent professional communication skills with the ability to maintain customer relationships.+ Strong negotiation skills for positive and successful outcomes.+ Have attention to detail with updating customer records with an accurate details.+ Confident and Resilient with handling difficult conversations. If you’re looking for a role where no two days are the same, your driven and can handle a busy workload in a company with exciting growth plans, please apply today! Important: To be considered for this role, you must be available to interview onThursday 22nd May or Thursday 30th May This opportunity is being recruited for by CCP and is being managed by Sian Moseley-Moon. If this role is of interest and you feel you have the relevant experience, please apply online and we will aim to respond to your application within 72 hours.

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