Lettings Manager

My client is a leading, independent estate agent and proud to be an award-winning member of The Guild of Property Professionals. 

They manage a substantial number of residential properties throughout Tunbridge Wells, Crowborough, Heathfield, Tonbridge and Southborough and the surrounding areas, they also have a strong sales department covering these areas.
 
They believe that their core strengths lie with the teams of people that work for them and that’s one of the reasons their amazing Lettings & Management team have been able to build a solid reputation for professionalism and expertise. 

They are now looking to appoint an experienced Lettings Manager for their Lettings & Management Department to continue and build on this success.

You’ll be responsible for running the department, including:

Managing the Lettings team

Carrying out line manager duties, including day-to-day support, recruitment and training

Overseeing the letting process

Advertising

Tenant screening

Finalising lease agreements

Conducting property viewings

Organising Property inspections and inventories

Responding to enquiries and maintenance requests

Coordinating property maintenance and repairs

Ensuring compliance with rental policies, lease agreements and legal requirements

Monitoring of rental payments

Maintain accurate records, including associated departmental admin

Essential skills:

Strong interpersonal skills and the ability to build professional relationships with all stakeholders including landlords, tenants, contractors

Excellent verbal and written communication

Administrative ability related to property management

Ability to work under pressure, be flexible and multi-task

Deliver exceptional customer service

Manage and inspire your team

Driving licence and car

Preferable:

ARLA membership

Knowledge of the local area

Knowledge of proptech solutions, such as Fixflo and Goodlord

Hours of work

5 day working week

Monday – Friday 8.50am – 5.30pm (with 60 minutes unpaid lunch break)

Saturdays 8.50am – 4.30pm (with 60 minutes unpaid lunch break) 

Package on offer

Basic Salary £31,000 per annum (depending on experience)

Car allowance £250 p/m (£3,000 pa)

OTE £50,000 + per annum

Profit share paid every 6 months

Uncapped earning potential for mortgage referrals

Benefits

Business mileage

21 days plus BHs holiday allowance (23 days after 5 years)

Full time including every other Saturday (with a weekday off in lieu)

TN Card – local business discount card scheme

Birthday off each year

Health Care cash back scheme

Free parking available but not guaranteed