Manager, Lettings & Management Dept• Circa £31,000 per annum (depending on experience) • Profit share • OTE £40,000 + per annum (including half yearly profit share) • Uncapped earning potential re mortgage referrals • Car allowance £250 p/m (£3,000 pa) • Business mileage • 21 days plus BHs holiday allowance (23 days after 5 years) • TN Card – local business discount card scheme • Birthday off each year • Health Care cash back scheme • Free parking available but not guaranteedWe are a leading, independent estate agent and proud to be an award-winning member of The Guild of Property Professionals. We manage a substantial number of residential properties throughout Tunbridge Wells, Crowborough, Heathfield, Tonbridge and Southborough and the surrounding areas. We also have a strong sales department covering these areas.We believe our core strengths lie with the people to work for us and that’s one of the reasons our amazing Lettings & Management team have been able to build a solid reputation for professionalism and expertise. We’re now looking to appoint an experienced Manager for our Letting & Management Department to continue and build on this success, offering landlords and tenants a consistently outstanding service.You’ll be responsible for running the department, including:• Overseeing the letting process, including advertising, tenant screening and finalising leaseagreements• Conducting property viewings • Organising property inspections and inventories • Responding to enquiries and maintenance requests • Coordinating property maintenance and repairs • Ensuring compliance with rental policies, lease agreements and legal requirements • Monitoring of rental payments • Dealing with insurance claims • Maintain accurate records, including associated departmental admin • Carrying out line manager duties, including day-to-day support, recruitment and training Essential skills: • Strong interpersonal skills and the ability to build professional relationships with all stakeholders including landlords, tenants, contractors • Excellent verbal and written communication • Administrative ability related to property management • Ability to work under pressure, be flexible and multi-task • Deliver exceptional customer service • Manage and inspire your team • Driving licence and car Preferable: • ARLA membership • Knowledge of the local area • Knowledge of proptech solutions, such as Fixflo and Goodlord

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