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Based in Tunbridge Wells and reporting to the Client Services Manager, the Client Services Coordinator will provide general administration support to the Client Services Department.
Duties:
- Provide general administration and support for the Client Services Department.
- Undertake the preparation and running of Planned Preventative Maintenance Contracts , remedial works and requests for callouts in an efficient manner.
- Operate and keep up to date all systems of filing and recording as required by company procedures and efficiently.
- Have clear and efficient communication skills, both written and spoken, with all levels of customer, supplier and work colleagues.
- Efficiently manage time to achieve maximum results and avoid delays.
- Understand and operate within the company authority structure, willingly receive fair and reasonable instructions.
- Make and keep commitments but do not undertake the unachievable, and where appropriate to properly delegate tasks.
- Manage telephone and email correspondence.
- Adhere to the requirements of the Company Handbook.
Areas of Responsibility:
- Administrative & Coordination
- Planned Maintenance & Extra Works
- Health & Safety & Compliance
- Finance & Invoicing
Skills & Requirements:
- Current / previous customer service experience within an office environment.
- Strong IT and admin skills with the ability to learn internal systems.
- Excellent communication and time management.
- Ability to follow instructions, meet deadlines independently or working collaboratively.
- Flexibility to adapt as the role evolves and undertake any ad/hoc duties as required.
Hours of Work:
Monday to Friday - 0830 to 1730.
Free on-site parking
