- Administration experience
- Intermediate to advanced Excel skills
- High attention to detail
- Accurately entering UK and international wholesale orders into the SAP system
- Sending order confirmations and ETAs, including managing out-of-stock updates
- Verifying pricing details
- Creating and sending pro-forma invoices
- Booking and managing orders through client-specific portals (experience with these systems is a bonus)
- Handling customer queries by phone and email
- Managing returns, pricing queries, and general aftercare for key wholesale accounts
- Completing new line forms and providing product images to customers
- Monitoring seasonal orders and preparing shipping documentation
- Coordinating with logistics teams and attending internal meetings
- Ordering shipment-related materials (labels, sundries)
- Archiving and general admin tasks as needed
- Experienced Sales Administrator
- Confident IT user – especially Excel and Word
- Accurate and fast data entry skills
- Ability to stay calm and efficient under pressure
- A proactive team player with a strong sense of initiative
- Excellent written and verbal communication skills
- Highly organised, methodical, and able to manage your own workload
- Previous experience in an administrative or wholesale environment is a plus
- Competitive salary: £24,000 – £29,000 depending on experience
- Join a friendly, hard-working team with full on-the-job training provided
- Office-based in modern premises at Stockley Park
- Generous holiday: 28 days + bank holidays