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Customer Service Executive - Global Brand | Central Uxbridge
Location: Uxbridge
Salary: £24,000 - £26,000 (Dependent on Experience)
Type: Full-time, Permanent
A superb opportunity to join a global brand where your customer service skills can truly shine!
Are you someone who loves delivering great service and is looking for that all-important next step in your career? Whether you're from a busy retail background with great IT skills or already working in an office-based role, this could be the perfect opportunity for you.
Our client, a well-known international business based in the heart of Uxbridge, is looking for a friendly, organised, and proactive Customer Service Executive to join their team. This is a fast-paced and rewarding role where you’ll support customers, process orders, and be a key part of a collaborative office team.
Key Responsibilities:
• Manage inbound queries from assigned customer accounts
• Maintain and update customer records accurately
• Resolve product-related queries using your growing product knowledge
• Assist the Marketing team with product materials and promotions
• Welcome visitors and manage the switchboard
• Process orders and carry out inventory checks
• Prepare accurate sales invoices and process credit notes
• Carry out general administration duties as required
About You:
• Strong customer service experience (office or retail background welcomed)
• Confident communicator with great interpersonal skills
• Highly organised and thrives under pressure
• Comfortable juggling multiple priorities in a fast-paced environment
• Intermediate MS Excel skills required
• Experience with Sage is advantageous but not essential
• Looking for a long-term role with great development potential
Why Apply?
• Global company with a strong reputation
• Friendly and supportive team environment
• Clear development pathways
• Convenient location in central Uxbridge
• Full training provided
What You Need to Do Now:
If this sounds like the perfect role for you, apply today! Or, if you know someone who’d be ideal, refer them to us and earn a £100 voucher when they’re placed and pass probation.
If you're interested, please submit your CV. Due to high application volumes, if we don’t contact you within 48 hours, please assume you’ve been unsuccessful on this occasion.
For the purpose of the Conduct Regulations, when advertising permanent vacancies, we act as an Employment Agency; for temporary/contract vacancies, we act as an Employment Business.
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Keywords: Customer Service Executive, Customer Coordinator, Order Processor, Sales Admin, Sage, Uxbridge Jobs, Office Administrator, Retail to Office, Global Brand
