Service Advisor Motor Trade Job

SERVICE ADVISOR�

LOCATION: �
Heathrow / Hayes�

Salary of the Service Advisor / Service Administrator / Fleet administrator / Workshop Administrator: �
�27,000 - �30,000 pa plus overtime plus Bonus
There will be a bonus coming into company but amount not confirmed yet
this is also negotiable for the right candidate and experience

Working Hours of the Service Advisor / Service Administrator / Fleet administrator / Workshop Administrator: �
Mon - Fri � 09:00 - 18:00
1 in 4 Saturdays 8am-12pm paid at overtime

Organised and energetic Service Advisor required for a high-volume main dealership in Heathrow.
As our clients Service Advisor, you will assist the Service Department to manage the workshop to ensure a profitable & efficient site that meets or exceeds customer expectations.

Responsibilities of a Service Advisor / Service Administrator / Fleet administrator / Workshop Administrator:

�Raise job cards as required and updating jobs on the system in an accurate and timely � � � fashion.
�Invoicing
�Review system status reports to ensure no job has missed being completed.
�Update job times for fitters for each job worked on from clock cards.
�Control & monitor clock machine with reference to start time, breaks, and finish times.
�Ensure that the parts are available for the job at the correct time
�Ensure parts used are booked out accurately to the job.
�Maintain correct stock levels.
�Ensuring workshop is working to 100% productivity by scheduling customer orders.
�Answering the telephone and dealing with queries.

Skills and Qualifications of a Service Advisor / Service Administrator / Fleet administrator / Workshop Administrator:

�Motor trade experience is essential
- Kerridge experience is an advantage�
�Excellent organisational skills
- Driving licence is essential
�Second to none Customer Service skill
�Previous administration experience advantageous
�Good knowledge of IT Office software
�A keen eye for detail

Please contact Danica Baker at Kolt Recruitment
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