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Contract Type: Agency Worker | Shift Patterns: Monday to Friday, 09:00 - 17:00 | Pay Rate: £27.00 per hour (Umbrella)
Job Summary:We are currently seeking an experienced Housing Advice & Homeless Prevention Officer to support a Housing Needs service based in the London Borough of Hillingdon.
Key Responsibilities:
- Deliver proactive housing options advice, including security of tenure and low-cost home ownership.
- Prevent homelessness by investigating household circumstances and undertaking statutory assessments.
- Manage a caseload across housing options, move-on, and homeless prevention.
- Ensure statutory requirements are met and local team targets are delivered through effective casework.
- Provide holistic and accurate housing advice to residents, empowering them to manage their own housing situations.
- Collaborate with various stakeholders, including private sector landlords and local agencies, to secure housing solutions.
Requirements:
- Relevant qualification in a related field (e.g., NVQ, Diploma, or degree).
- Experience in front-facing roles, interviewing and assessing clients in need of assistance.
- Strong knowledge of housing legislation, policy, and procedures.
- Excellent communication and negotiation skills, with the ability to handle conflict situations.
- Ability to work flexibly and visit clients borough-wide as needed.
- Proficient in using data and case management systems.
