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Customer Account Manager - Production Controller

South West Recruitment Ltd
Posted 9 days ago, valid for 4 days
Location

Verwood, Dorset BH31, England

Salary

£50,000 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

SonicJobs' Terms & Conditions and Privacy Policy also apply.

Sonic Summary

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  • We are seeking a Customer Account Coordinator for a well-established engineering company in Verwood, known for its precision machined components.
  • The role serves as the main contact between the supplier and customer, managing accounts and ensuring expectations for delivery, quality, and costs are met.
  • Candidates must have experience in Aerospace or Engineering and good IT skills, particularly with Excel and MRP/SAP systems.
  • The position offers a salary of up to £50,000 per annum, depending on experience, and requires 39 hours of work per week.
  • In addition to a competitive salary, the company provides benefits such as life assurance, 33 days of holiday, onsite parking, and a pension.

We are recruiting for a 40 year plus established engineering company in Verwood that has a reputation for customer excellence and responsiveness in the supply of complex, quality critical precision machined components and related assemblies.

The Customer Account Coordinator role is the primary contact between the supplier and the customer.

The successful candidate will be responsible for managing the customer accounts in full.

Role Responsibilities

The role requires that we closely monitor and develop the customer expectations in terms of On Time Delivery, Quality and Costs, and that suitable KPI's are in place to track performance. 

This information will be used to drive change and improvement in performance.

  • Track any potential delays and to inform the customer at the earliest stage of any risks.
  • Communicate at different levels and liaise between the relevant departments.
  • Attend the daily production meetings and take an active part in pushing the completion and delivery of components to the customer. 
  • Raise and manage purchase orders and parts at treatments houses
  • Manage company logistics

Role Requirements

  • Experience within Aerospace or Engineering is essential
  • Good IT Skills with Excel and manufacturing systems such as MRP/SAP
  • Good communicator, negotiator and have a good level of business acumen

Hours:    39 hours per week; Monday to Thursday 7:30am- 4:30pm and Friday 7:30am- 12:30pm

Salary:     up to£50,000 per annum depending on experience

What can you expect in return?

  • Free life assurance
  • 33 days holiday
  • Onsite parking
  • Pension

To apply for this excellent opportunity please apply now with your latest CV and we will be in touch in due course. Alternatively, please call Alan for more details.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

SonicJobs' Terms & Conditions and Privacy Policy also apply.