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Service Coordinator
Hours: Monday to Friday, 08:00 – 17:00
Location: Wakefield, WF2
£28,000 - £32,000
This is not just a job — it’s a mission-critical role in a 24/7 service-based business where failure is not an option. Clients are demanding, and we share their pain. Every call is an opportunity to deliver excellence — not an inconvenience, but the reason we exist.
We are recruiting an experienced, commercially aware Coordinator who thrives in a reactive, high-pressure environment and is ready to lead from the front.
There will be three areas you will be responsible for managing, Pre-planned maintenance (PPM), Reactive and Installations.
Job Responsibilities:
- Schedule urgent and planned works
- Be the first point of contact for clients — professional, positive, and proactive
- Manage strict deadlines, tight budgets, and high expectations
- Work closely with purchasing and sales teams — we are one team, one goal
- Ensure site surveys, quotations, and installations are completed on time
- Handle credit checks, supplier coordination, and subcontractor management
- Constantly reschedule resources to meet shifting priorities
- Deliver smooth project execution from start to finish
- Service Repair Coordination: Reactive scheduling, urgent client support, engineer dispatch
- PPM Coordination: Planned maintenance, quoting, supplier liaison, profitability tracking
- Client Communication: Clear, confident, and always positive
- Commercial Awareness: Protecting and enhancing margin on every transaction
Experience required:
- Proven experience in reactive and planned project coordination
- Strong organisational skills and commercial acumen
- A natural instinct for customer care
- Those who have held jobs such as, Service Coordinator / Engineering Coordinator / Engineering Scheduler / Service Scheduler / Maintenance Coordinator / Maintenance Scheduler / Field Service Coordinator / Field Engineer Scheduler / Service Delivery Coordinator / Contract Coordinator and similar.
Ready to lead, deliver, and make a difference?
Apply now and become part of a company where every second counts and every action matters.
If you have any further questions, please contact Shannon Clough at Interaction Leeds on (phone number removed) / (url removed)
INDLEE
