Safeguarding Business Support Officer

Location: Various Sites Across Wakefield
Salary: Grade G4 (Details on application)
Contract Type: Full-time, Office-Based

Recruiting Now via Route 1 Recruitment!
4 Vacancies Available – Locations:

• (WF1 1NB)

• (WF2 8YA)

• (WF10 3JJ)

• (WF6 2DZ)

About the Role:

We are seeking four organised and proactive Safeguarding Business Support Officers to join Wakefield Families Together. You will play a crucial role in supporting senior managers, social work teams and professionals working to protect and support children, young people and families across Wakefield.

This is an office-based role where accuracy, confidentiality and resilience are vital due to the sensitive and often emotive nature of the work.

Key Duties:

• Minute taking at multi-agency safeguarding meetings.

• Reception duties and handling telephone calls from the public and internal colleagues.

• Booking rooms, arranging meetings and supporting the Family Time service.

• Financial administration tasks including ordering supplies and processing invoices.

• Providing general administrative support, including maintaining and updating social care recording systems.

• Delivering excellent customer care to service users, partners and colleagues.

What We Are Looking For:

• Excellent customer care and communication skills.

• Ability to work both independently and collaboratively within a team.

• Strong organisational skills, accuracy and attention to detail.

• Ability to handle highly sensitive, confidential and sometimes distressing information with integrity and professionalism.

• Knowledge of Data Protection, confidentiality and safeguarding principles.

• Confidence using IT systems, especially Microsoft Office and social care databases.

Essential Requirements:

• 4 GCSEs (Grade C/5 or above) including English and Maths (or equivalent).

• ICT qualification or equivalent experience.

• Experience of minute taking and working in an administrative/customer service role.

• Ability to travel to other sites across Wakefield if required.

Additional Information:

• You must be resilient, with the emotional strength to work with safeguarding and child protection information on a daily basis.

• This role is subject to an Enhanced DBS check.

You will receive full training, including safeguarding awareness.