Back to search
Our client based in Walsall is seeking a Fuel Controller who is responsible for efficiently planning and scheduling fuel deliveries and communicating with customers. Working within a busy team the role is very busy and varied and the company offer good growth and career opportunities.
Free car parking and refreshments
Flexible and understanding work environment
Working 8:00am 5:30pm Monday Friday with an hours lunch
The Role:
As a Fuel Controller, you will:
Take ownership of an allocated Depot fuel management service, by planning, scheduling and processing orders to completion
Maximise the potential fuel income by upselling the fuel management service to meet budgetary targets
Deliver service levels that promote the company, resulting in repeat business and recommendations
Ensure incoming telephone calls and emails are answered quickly and dealt with promptly
Convert incoming telephone and Sales Manager's enquiries.
Liaise with fuel partner where required to outsource fuel deliveries, providing accurate information to ensure deliveries are successful
Ensure customer fuel related callouts/breakdowns are handled professionally, quickly and efficiently
Liaise with the Hire Desks/Technical Team to resolve any telemetry issues with equipment on hire
Ensure all fuel contracts contain equipment/contact details that are up to date and accurate
Notify customers of any extra contract charges prior to completion and obtain written
The Candidate:
For the Hire Controller role, you should have:
Previous Fuel planning experience
Strong organisational and communication skills, written and verbal.
Good negotiation skills
Ability to work autonomously and within strict deadlines to high standards with excellent attention to detail
Excellent at forging relationships across all levels of the business and with customers
Proficient with all Microsoft packages (Excel, PowerPoint, Word and Outlook)
As a Fuel Controller, you will receive a competitive salary, enjoy the convenience of free car parking and refreshments, along with a flexible and understanding work environment that supports your professional growth.
If you have experience or interest in roles such as Fuel Controller, Hire Controller, Equipment Coordinator, Rental Manager, Operations Controller, Logistics Coordinator, or Customer Service Manager, you might find the Fuel Controller position to be a perfect fit for your skills and ambitions.
