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Sales Coordinator
£25,000 - £27,000
Aldridge, Walsall
Permanent
This role is to provide an efficient support service to ensure the smooth progression from order intake to despatch supporting the field-based sales team. It is a customer and supplier focused role working closely with the Managing Director to implement standard processes and continuous improvement.
Main responsibilities:
- Accepting new sales orders and inputting into the CRM system and checking that all products are listed, then releasing to production.
- Coordinating specification amendments outside of the standard orders and ensuring that production has acknowledge the changes
- Liaising with customers regarding delivery and installation dates and changes
- Working with suppliers to ensure all products arrive on time into the factory
- Ensuring all stock is ready for despatch on the day of installation and liaising with the engineers regarding any issues or missing parts
- Raising internal purchase orders and invoices to customers
- Completion of documentation for completed orders including organising delivery notes.
- Weekly updating of completion plans for new orders to sales team.
- Supporting with any administration required within the sales department, quotes, specification, creating, amending, issuing.
Experience and skills required:
- 1-2 years experience in a role of a similar nature. i.e., sales support, sales administration and customer focus.
- Experience of CRM or ERP systems an advantage
- High level of IT Skills
- Good communication skills and confident telephone manner.
- Organised, flexible and able to prioritise
- Educated to a minimum GSCE level to include Maths and English.
- Team player, able to work under pressure, and communicate well with all levels of the business.
- Must be confident.
Benefits
- 25 days holiday, which includes Christmas off every year
- Office hours - 37.5 hours Monday to Friday (there may be flexibility to work around school drop offs)
- Pension
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