General Manager (Multi-user 3PL)

This is a very successful privately-owned business, with a mix of transport and warehousing 3PL contracts. Are you an experienced warehousing leader ready to take full ownership of a multi-user contract logistics operation? We are seeking and experienced General Manager to manage a large 500,000 sqft site based in Birmingham. This is a strategic leadership role with full P&L responsibility, driving operational excellence and customer satisfaction in a fast-paced, growing logistics environment.

About the Role

As General Manager you will:

Lead Operations: Oversee a modern and sophisticated warehousing operation, including e-commerce fulfilment and stock flow management.
Drive Financial Performance: Take full P&L responsibility, ensuring profitable growth and cost control.
Implement Best Practices: Redesign processes for efficiency, scalability, and continuous improvement.
Develop Teams: Inspire and manage warehouse teams, fostering a culture of accountability and high performance.
Engage Customers: Act as the key liaison for major clients, ensuring exceptional service and identifying growth opportunities.
Shape Strategy: Align warehousing operations with business objectives and introduce innovative technology solutions.

What We're Looking For

Proven experience in senior warehousing or logistics leadership roles, ideally within multi-site, multi-user 3PL operations.
Strong commercial acumen with full P&L management experience.
Expertise in warehouse optimisation, process improvement, and e-commerce fulfilment.
Excellent leadership and team-building skills.
Strong communication and customer relationship management abilities.
Ability to deliver operational and financial targets in a fast-paced environment.

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All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.