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We are actively looking to engage Key Account professionals, with a passion for freight forwarding, for an exciting new role in the shipping, freight and transport industry.This is for a new role as a Freight Key Account Manager in Walsall, Birmingham (West Midlands)!
Client Details
My client is a SME freight forwarding business, with huge ambitions for growth,in the freight & shipping industry. You will be joining a fast-pace environment assisting infinding logistics solutions for some of the world's largest industrial, retail & FMCG based customers. My client focuses on searching air freight, sea freight & road freight solutions, which are both cost effective & solution driven.
Job Description
As a Freight Key Account Manager you will report in to the Commercial Directoron a daily basis. You will be responsible for the following areas for responsibility across the Walsall office in Birmingham (West Midlands):
- To assist in the generation, pricing, quotation and booking of all type of freight shipments across air, sea, road freight and customs clearance.
- To generate freight revenue through active account management and new business growth via the telephone and in-person meetings.
- To provide service updates to key clients on international multi-modal freight shipments via air, sea and road freight.
- Provide key account customers with daily updates around their shipments - including OTIF delivery and KPI's for their SLA.
- Process KPI reports for shipments, discrepancies and amendments.
- Investigate and resolve any missed shipments in line with key account expectations and the company SLA.
- Monitor, update and produce key account files and spreadsheets via Microsoft Office applications
- Monitor and analyse all billing and invoicing for the key account customer.
The Ideal Candidate
The successful candidate will have an expansive mixed background in either the key account world or the freight forwarding & logistics industry. The ideal Freight Key Account Co-ordinator will have the following skills and experience:
- 2+ year's experience in key account management, freight forwarding, or logistics
- ORagraduate with a desire to join the logistics & freight industry - which wouldalso be strongly considered.
- Ability to build long-lasting customer centric relationships.
- Excellent customer service and sales experience.
- Proactive with a high attention to detail - who is a natural problem-solver!
- Commutable to Walsall, Birmingham (West Midlands)
What'sOn Offer?
- 35,000-45,000
- 32 days annual leave
- Company bonus / profit share surrounding revenue generation
- Comprehensive company benefits account.
- World-class training & development and large opportunities to progress.
