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Customer Service Administrator - Transport
Location: Warrington
Shift pattern: 6am-6pm, 4 on / 4 off
We are looking for a customer service administrator to join our busy and friendly transport team based in Warrington. This is an entry-level role and previous experience in transport or logistics is not advantageous, but not essential, as full training will be provided. This role would suit someone who enjoys speaking to customers, working with computers, and being part of a fun, outgoing team, where career growth is plentiful.
You will be a key point of contact for customers, supporting the transport operation by booking jobs and handling enquiries. The role is fast paced but rewarding, with plenty of support from the wider team.
Key responsibilities
- Answering incoming calls and emails from customers
- Booking new transport jobs into the system accurately
- Updating job information and customer details
- *Liaising with internal teams to ensure smooth operations
- Always providing a high level of customer service
What we are looking for
- Happy and confident speaking to customers on the phone
- Comfortable using computers and learning new systems
- Well organised with good attention to detail
- Positive attitude and willingness to learn
- Able to work well in a team environment
- Reliable and flexible to work a 4 on / 4 off shift pattern
Processing Your Data
Bis Henderson Recruitment is a leading provider of recruitment, interim management and consultancy services to the supply chain and logistics industry. Should you respond to this advertisement we may store your CV and contact details and will process this data for recruitment purposes only. Should we process your data, then we will always tell you that we are doing so.
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All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.
