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Assistant Rental Manager - Commercial Vehicles
Our client is seeking an Assistant Rental Manager, to be responsible for managing all logistical aspects of their rental operation for a large diverse fleet of commercial vehicles operated by a large cross section of business clients.
Working closely with the Vehicle Movements Coordinator you will ensure that the vehicles are delivered to clients in a “ready to rent” condition ensuring that our customers’ expectations are met each time.
They thrive on creating a culture where people can flourish so being able to motivate and develop the careers of your subordinates. Managing and supporting the team through effective 1:2:1’s and appraisals or providing corrective coaching on a day-to-day basis is a vital part to being successful in this role.
It’s a fast-paced environment so your ability to think on your feet and manage and influence others is key to the success in this role.
Your Responsibilities
- Embed a robust ready to rent and yard check process for the rental department and ensure that this is continually monitored - Ready to Rent (R2R). Motivating and encouraging our team to achieve a high level of R2R vehicles.
- For every rental agreement raised ensure that evidence of vehicle compliancy, a signed rental agreement and a signed vehicle check sheets exists for every hire / de-hire.
- To be proactive in negotiating a bespoke solution to each rental request – seek first to understand the customer requirements and provide a solution that meets those requirements without sacrificing company priorities of profit margin or company resources.
- Negotiate with suppliers for third party resources where required e.g. cross hire vehicles and ensure the costs are closely controlled and purchase invoices are processed in a timely manner.
- Assist the Rental Manager in general yard management. Vital that we make efficient and effective use of the space we have.
- Be competent and capable to challenge customer demands where necessary and resolve any queries or instances of customer complaint in a positive and effective manner.
- Work closing with the purchasing team to ensure that the onsite fuel tanks always hold an adequate stock and manage the reordering of fuel when necessary.
- Support the Rental Desk Operative in the planning of both scheduled and unscheduled maintenance ensuring our fleet remains compliant.
- Monitor and report on all vehicles off the road and take proactive responsibility to minimise downtime; vehicle availability is key to maintaining high levels of utilisation. Working with our workshops, body shop, and 3rd party suppliers to get vehicles back on the road swiftly.
- Participation would be required in the rota systems for Saturdays.
You will need
- Prior experience working within the commercial vehicle environment.
- Experience in vehicle Rental Management would be advantageous.
- Experience in managing a team in a fast-paced environment.
- Proficient user of Microsoft Office packages.
- Leadership and organisational abilities.
- Full UK driving licence.
Desirable
- Experience in driving/transport. Knowledge of legislation and requirements on the driving team. This is to help manage and support the driving fraternity.
To succeed, you will need to
- Be a great communicator, both verbal and written.
- Have strong interpersonal skills with the ability to motivate, coach and develop others.
- To embrace the company’s ‘can do’ culture, taking responsibility and ownership.
- Demonstrate keen attention to detail.
- Take initiative and be proactive, always thinking ahead.
- The ability to multi-task whilst under pressure.
- Confident to collaborate and build excellent relationships with wider departments.
- Considerate in your approach.
- Passionate about driving your career.
