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Position:Digital Freight Account Manager.
Company:WS Digital Freight
Location:Appleton
Contract Type:Full-time, Permanent
Hours:Monday - Friday, 08:30-17:00
Salary:25,000 per annum
About the Role
WS Digital is seeking a motivated Digital Freight Account Manager to join our team in Appleton. This is an exciting opportunity to be part of a forward-thinking Digital logistics provider using the digital freight platform to manage and coordinate domestic transport movements.
Key Responsibilities
- Plan, coordinate and oversee the end-to-end freight forwarding process using Digital platform.
- Liaise with customers, suppliers, and hauliers to ensure timely and efficient movement of goods
- Input and maintain accurate shipment data and documentation on the digital platform
- Provide excellent customer service by responding promptly to queries and proactively updating clients on shipment progress
- Monitor shipments and handle any issues or delays effectively
- Prepare and check freight documentation, ensuring compliance with relevant regulations
- Work collaboratively with the wider logistics team to optimise processes and service delivery
Required Skills & Experience
- Previous experience in freight forwarding, logistics, or transport coordination (preferred but not essential)
- Strong computer literacy and confidence using digital tools and platforms
- Excellent organisational and multitasking skills
- Clear and professional communication skills, both written and verbal
- High attention to detail and accuracy in data entry and documentation
- Ability to work effectively as part of a team in a busy office environment
What We Offer
- Competitive base salary of 25,000 per annum
- Office-based role with structured working hours (Mon-Fri 37.5hr)
- Friendly and supportive working environment at our Appleton office.
- 33 days holiday (pro rata)
