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We are seeking a professional and proactive Receptionist to join our client's dynamic team in Warrington. This is a key front-of-house role where you will act as the first point of contact for site residents and their guests, ensuring an exceptional customer experience at all times.
Key Responsibilities:
- Deliver an outstanding Customer Service experience to residents and guests, serving as the single point of contact for all enquiries.
- Greet and welcome guests courteously, anticipating their needs and ensuring a positive experience.
- Manage efficient guest registration and host notifications, with the ability to remember guest names and faces.
- Issue visitor passes in line with site procedures and explain Health & Safety and evacuation protocols to all guests and non-resident visitors.
- Maintain an immaculate and tidy reception desk at all times.
- Complete daily activity spreadsheets and shift checklists to support an efficient reception service.
- Arrange taxis and cars for staff and visitors using approved suppliers.
- Administer bookings for meeting rooms and staff inductions.
- Provide general administrative support as required.
Skills & Experience Required:
- Previous experience in a reception role within a fast-paced environment.
- Strong customer service and interpersonal skills.
- Excellent organisational skills and attention to detail.
- Ability to multitask and remain calm under pressure.
- Competent in Microsoft Office and booking systems.
- 4-8 weeks
- 12.80phr + holiday pay
- ideal candidate will live in Warrington.
- Any previous experience of housing is an advantage.
- 35 hours per week from 7.30 am - 4.30.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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