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Our client, an industry-recognised professional body, are looking for an experienced Lettings professional to join their team in Warwick. The role is a phone-based role and will be helping and advising Lettings Agencies across the UK, with queries and regulatory issues. Therefore, a knowledge of the Lettings industry is advantageous along with a good phone manner.
This opportunity is available on a hybrid working basis, working 3 days in the office and 2 from home
Working hours of a Lettings Advisor:Â
- Monday to Friday 9 am – 5 pmÂ
- Hybrid role - 3 days in the office, 2 from homeÂ
The successful Lettings Advisor will be offered:Â
- £25,500 BasicÂ
- KPI Bonus
- Annual Salary Bonus
- On Target Earnings of £26,000
- Career progressionÂ
- Ongoing Training & SupportÂ
- Free ParkingÂ
Lettings Advisor Team requirements:Â
- Experience in Lettings, Lettings Compliance, and/or Landlord & Tenant lawÂ
- Excellent telephone manner
- Ability to listen and interpret member enquiries, and provide relevant advice.Â
- Exceptional Customer Service skills with excellent verbal and written communication. Â
- Proficient Microsoft Office. Â
Duties of a Lettings Advisor will include, but will not be limited to:Â
- Answering queries via telephone, providing support or signposting legal & compliance queries from members
- Log accurate data and member discussions on the CRM system.
- Help review and complete existing legal documents and templates.
- Escalate legal queries where applicable
- Keep up to date with property policies & legislations and the general property industry
