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Rental Manager
Washington, NE38 7LW
Up to £40,000 DOE
Full-time | Permanent
About the Role
We’re seeking a hands-on and commercially focused Rental Manager to oversee all aspects of our equipment rental operations. This is a key role responsible for optimising asset utilisation, driving customer satisfaction, and contributing to revenue growth.
Key Responsibilities
Fleet Management
- Oversee a range of rental assets (tools, pumps, lighting, safety gear, coating systems)
- Coordinate inspections, servicing, repairs, and replacements
- Ensure full compliance with health & safety and regulatory standards (PUWER, LOLER, ATEX)
Rental Operations
- Manage end-to-end rental transactions from enquiry to return
- Maintain contracts, pricing, and rental terms in line with business strategy
- Schedule logistics for asset mobilisation, delivery, and collection
Customer Management
- Act as the main contact for rental customers, ensuring fast resolution of queries
- Build and maintain strong client relationships to secure ongoing business
- Understand and respond to unique project requirements
Team Leadership
- Lead rental coordinators and technicians
- Work closely with Sales, Procurement, and Warehouse teams for seamless service delivery
- Train staff on safe handling and use of equipment
Commercial Focus
- Monitor rental KPIs (utilisation, availability, downtime, revenue)
- Support forecasting and budgeting for rental services
- Recommend fleet upgrades and new equipment investments
Requirements
- 3+ years of experience in rental management, industrial equipment, or fleet operations
- Strong understanding of tools and industrial equipment
- Familiarity with asset tracking systems or rental management software
- Excellent organisational, leadership, and communication skills
- Knowledge of PUWER, ATEX, or inspection frameworks is a plus
- Full UK driving licence (essential)
Desirable
- HNC/HND or equivalent in Engineering, Operations or Business
- IOSH/NEBOSH safety training
- Forklift or HIAB licence (advantageous)
What’s on Offer
- Salary up to £40,000 depending on experience
- Opportunities for career progression
- Ongoing training and development
- Company pension and standard benefits
