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Our client who designs and manufacture bespoke products and offer solutions to a wide range of clients and customers on both large and small scale is looking to grow the team with an additional Sales Coordinator to join an already busy yet supportive team.
The role will be strongly customer focused and to generate sales by dealing with existing clients/customers through account management, dealing with new customer enquiries and developing new business.
Duties
- Answer incoming telephone calls from customers with a view to advising & selling them products and services
- Making regular contact with agreed accounts, in order to build and maintain relationships, increase current order levels and introduce new product ranges and services.
- Dealing with online enquiries via web chat
- To make outbound calls to prospective clients on a regular basis to keep in touch
- Work as part of a team achieving agreed team sales targets
- Process all customers' requests including quotes, orders and product enquiries with attention to details
- Liaising with the client throughout the order process from placement of order to dispatch
- Attend trade shows and fares and be an ambassador for the company
- Office Administration duties
- Liaise with suppliers, negotiating best prices, minimum order quantities and lead times and issue Purchase Orders where applicable.
- Communicate with other departments within the company to ensure a smooth order process for the client
Key Skills & Experience
- Excellent sales and customer service skills
- Good understanding on how to make outbound ‘cold' sales calls
- Good administration skills
- Good Communication skills
- Conscientious with a high attention to detail
- Positive and can-do-attitude
Salary
- £25,200
Other Information
- Hours - Monday to Friday 9 to 5.30 with half hour lunch.
- 20 days holiday per year
- Birthdays off
- 2.5 days between Christmas and New Year given additionally
