Director - SaaS Retail & Hospitality

Company description:

ClearCourse

Job description:

Director – SaaS Retail & Hospitality 

Location: South of England (ideally within reach of Waterlooville HQ) Role type: Full-time, Permanent 

Are you a commercially driven leader with a passion for SaaS, innovation, and high-performing teams? Do you thrive in fast-paced environments where strategy, growth, and operational excellence converge? 

We’re looking for a Director to take full ownership of two established and high-performing brands within our SaaS Retail & Hospitality vertical. This is a strategic leadership role with broad commercial scope, where you'll shape the direction, drive market expansion, and play a key role in our group’s next phase of growth. 

This is more than a leadership role; it’s a chance to take already successful brands and supercharge them. 

What you’ll be doing: 

You’ll be responsible for the full end-to-end performance of the business, from product strategy, revenue growth and customer retention to operational delivery and innovation. This includes: 

• Developing and delivering a clear growth strategy in line with wider group goals 

• Leading and inspiring cross-functional teams across sales, onboarding, operations, product and development 

• Owning the P&L and driving performance against key financial targets (including Rule of 40) 

• Identifying market trends and evolving our value proposition to meet customer needs 

• Working with central product and marketing teams to shape go-to-market strategies 

• Representing the brands at external events and forging strong partnerships 

• Championing team development, accountability, and high performance across the organisation 

• Collaborating with the M&A team to identify acquisition targets and support the group inorganic growth strategy  

You won’t be doing it alone. You’ll inherit an experienced, capable, and motivated leadership team already delivering strong results, allowing you to focus on scale, strategy, and execution. 

Why join us? 

This is a senior role in well-established brands with ClearCourse, a private equity-backed group that continues to grow rapidly through acquisition and innovation. That means the scope of your role will grow with the business, and there’s a strong culture of leadership development. 

We’re looking for someone who: 

• Has a strong commercial background and proven track record of owning and growing a P&L 

• Is customer centric with experience in shaping strategy around customer and market demands 

• Brings leadership experience across multiple functions within software, SaaS, or payments 

• Is both a strategic thinker and hands-on operator; someone who thrives in scale-up style environments 

• Has excellent people leadership skills and knows how to get the best from experienced teams 

• Is highly analytical, commercially astute, and outcome-focused 

• Can communicate and influence with impact, both internally and externally 

What’s in it for you? 

We offer a competitive benefits package including: 

• Hybrid-working model with 25 days annual leave plus your birthday off 

• Volunteering days 

• Life Assurance and Group Income Protection 

• Private medical cover with cash plan 

• Enhanced Company Pension 

• Employee wellbeing perks such as the Calm app, a cycle-to-work scheme, and discounted gym memberships 

• Retail discounts and an Employee Assistance Programme 

Apply Now – Send your CV and let’s create something amazing together.

ClearCourse is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace.