Bennett and Game are partnering with a family run IT & Cyber Security company actively looking to take on a 2nd Line Support Engineer to assist in the growth within their business based in Waterlooville.

This is a fantastic opportunity to get real on the job training and development alongside nationally recognised certifications and eventually progressing into a 3rd Line Support Engineer role.

2nd Line Support Engineer Job Overview

This role is a blend of responsibility and growth. You'll already be confident in:

Taking ownership of escalated support requests
Communicating clearly with clients
Troubleshooting issues in Microsoft 365, Windows, and networking environments

You'll be building experience in:

Project delivery and migrations
Azure AD and cloud-first environments
Security standards and best practices
Scripting and automation

2nd Line Support Engineer Job Requirements

Positive attitude and hunger to improve
Calm under pressure
Strong communicator
Process-oriented and dependable
Networking fundamentals (Ubiquiti, Mikrotik desirable)
VoIP and 3CX knowledge - Highly Desirable
Knowledge of Windows Server environments - Highly Desirable

2nd Line Support Engineer Salary & Benefits

Circa 30k salary DOE
Monday - Friday (office hours)
28 days holiday (inclusive of bank holidays)
Growth pathway to 3rd Line Engineer

Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.

We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.