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Customer Service Advisor

Think Specialist Recruitment
Posted 17 hours ago, valid for a month
Location

Watford, Hertfordshire WD24 4LH

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • An award-winning organization in Watford is seeking candidates for multiple customer service and administration roles, offering a salary between £30,000 and £31,000.
  • Candidates must have previous customer service experience within an office environment and be eager to learn and grow in their careers.
  • The position includes hybrid working after training, with attendance required at the Watford office for the initial training period and 2-3 days per week thereafter.
  • Benefits include an enhanced pension plan, annual salary reviews, up to 27 days of annual leave plus bank holidays, and a discretionary bonus paid twice a year.
  • Strong communication skills and the ability to work as part of a team are essential for success in this role.

Would you like to work for an award-winning organisation that offer fantastic salary, benefits and progression? Are you keen to build a career within a successful business? Have you got previous customer service and/or administration experience? We have multiple job opportunities available being recruited for ASAP!

Think Specialist Recruitment are delighted to be working with a fantastic organisation based within the Watford area, this successful, growing and award-winning client have exciting opportunities for customer focused candidates to join their growing team. Offering hybrid working, you must be able to attend training at their Watford office and for 2-3 days per week thereafter.

Salary of £30,000 to £31,000

Benefits include:

  • Enhanced pension (up to 15% employer contribution)
  • Annual salary review
  • Up to 27 days annual leave + bank holidays
  • Discretionary bonus paid twice annually
  • Salary sacrifice car scheme from day 1
  • Private healthcare

Candidates must have a customer service background within an office environment, be keen to learn and also grow their career, as well as be great team players to be part of a successful and growing team. Role overview:

  • Support the order process and ensure high levels of customer service are received
  • Provide a good level of customer service by ensuring all enquiries are dealt with quickly and efficiently, and that the customer is kept up to date at all stages of the process
  • Process all deliveries for all orders placed online
  • Reply to emails in a timely and professional manner
  • Provide a high level of support to customers throughout the process
  • Handling customer queries and problems as they arise
  • Working well as part of a team
  • Contact customers if there is an issue with their delivery

Candidate requirements:

  • Previous experience within customer service
  • Relationship building skills
  • Previous administration experience
  • Strong team player
  • Good communication skills on all levels
  • Able to commute to the Watford office - hybrid working is available after training

Looking for the next step in your career? Think Specialist Recruitment.

Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.