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Customer Service Coordinator

Office Angels
Posted 6 hours ago, valid for 25 days
Location

Watford, Hertfordshire WD24 4LH

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Our client is seeking a Customer Service Coordinator to join their team in Watford, offering a permanent, full-time position with 37.5 hours per week from Monday to Friday.
  • The role involves managing customer inquiries and complaints, collaborating with suppliers and internal teams, and assisting with order processing.
  • Candidates should have strong communication skills and previous experience in office-based customer service or retail, along with proficiency in computer use.
  • The position offers a competitive salary, a bonus scheme, pension contribution matching, life and health insurance, 25 days of holiday plus bank holidays, and employee discounts.
  • Applicants are encouraged to apply if they are ready to contribute to a dynamic organization and grow in an inclusive work environment.

�? Join Our client as a Customer Service Coordinator! �?

Are you a customer-focused individual with a passion for delivering exceptional service? Our client, a leading supplier in the manufacturing sector, is seeking a Customer Service Coordinator to join their dynamic team in Watford!

Position Details:

  • Contract Type: Permanent
  • Hours: Full-time, Office based only, 37.5 hours per week (Monday to Friday, 9:00 am - 5:30 pm)

Key Responsibilities:

  • Manage customer service inquiries and complaints via phone, online, and post.
  • Collaborate with suppliers and internal teams to resolve issues swiftly.
  • Process returns, stock cleanses, and assist the sales team with order processing.

What We're Looking For:

  • Strong communication abilities to engage with customers effectively.
  • Previous experience in office-based customer service or retail is ideal.
  • Proficiency in computer use.

What You'll Get in Return:

  • Competitive salary and bonus scheme ??
  • Pension contribution matching for your future planning �?
  • Life assurance and health insurance for peace of mind ??
  • 25 days holiday plus bank holidays for a well-deserved break �?
  • Employee discounts and free parking to make your work life easier ??

If you're ready to take your career to the next level and contribute to a thriving organisation, we want to hear from you! Apply today and become part of a team that values excellence and growth.

? Your journey to a rewarding career starts here! ?

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.