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We are seeking a dedicated Credit Control Assistant to join a family run builders merchant at their Watford based team! In this role you鈥檒l be responsible for chasing aged debt over the phone and via email with a variety of our customers. Working Monday-Friday 8.30am-5:30pm, with one hour unpaid for lunch. Saturday overtime available (rota- 1 per month, can be discussed)
Company Benefits:
路 Salary 拢25,396.80 per annum
路 20 Days Annual Leave plus Bank Holidays
路 Company Pension Scheme
路 Group Life Assurance
路 Bonus incentive and reward scheme
路 Staff Discount
路 In-house and external training program
路 Discounts on top brands, online stores, events and attractions
路 Cycle To Work Scheme
Desired Skills and Experience:
路 Previous experience of credit control is desired but not essential
路 Excellent communication skills and the ability to work effectively as part of a team
路 Good time management skills
路 Computer and IT literate
路 Logical and highly organised
路 Ability to work to tight deadlines and under pressure
Key Responsibilities:
路 Responsible for chasing aged debt on the telephone and via email.
- Managing customer queries, sending out copy invoices, proof of delivery or credit notes where applicable.
- Support with queries and credits for customers.
- Payment allocations.
- Ad-hoc credit control/office duties.
- Till reconciliations & queries
