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Restaurant Floor Manager | 5 Luxury Hotel Experience | Hertfordshire*
Are you a natural leader with a passion for hospitality and creating unforgettable guest experiences? Were on the lookout for a Restaurant Floor Manager to join our clients exceptional restaurant team at a prestigious 5-star hotel in Hertfordshire.
In this pivotal role, youll lead a team of passionate Waiters and Bartenders, ensuring every guest receives warm, attentive service from the moment they arrive until the moment they leave. Youll create a vibrant, welcoming atmosphere where both your team and guests feel valuedand where excellence is the standard.
What Youll Be Doing
- Leading, mentoring, and inspiring a front-of-house team to deliver seamless and memorable dining experiences.
- Creating a service culture where guest satisfaction is at the heart of everything.
- Supporting team development, wellbeing, and performance through hands-on leadership and coaching.
- Ensuring that service flows smoothly during busy shifts while maintaining exceptional standards.
- Taking ownership of the guest journeyfrom reservations to post-dining feedback.
- Upholding food hygiene, health & safety, and compliance to the highest standard.
What Youll Bring
- Proven experience in a restaurant management or supervisory role, ideally within a luxury or high-end setting.
- A genuine passion for hospitality and customer service excellence.
- Strong leadership and team-building skills with a positive, can-do attitude.
- Excellent communication and interpersonal abilitiesfluent English, both spoken and written, is essential.
- Solid understanding of food hygiene and health & safety regulations.
- Confidence, professionalism, and a hands-on approach.
Perks & Benefits
- Access to award-winning spa, gym and golf facilities
- Free meals while on duty
- Generous discounts for you, your family, and friends on hotel stays, dining, and spa experiences
- The chance to grow your career in a five-star environment with genuine progression opportunities
This is your chance to be part of a hospitality team that sets the gold standardwhere your skills, ideas, and passion can truly shine.
Quest Employment are acting as an agency in relation to this vacancy.
Please note: Only applicants who have the right to live and work in the UK will be considered, in line with UK employment and immigration law.
