Service Advisor – Motor Trade / Automotive Dealership

Basic Salary: £30,000 – £32,000 | OTE: £40,000 – £44,000

Location: Watford

Job Type: Full Time / Permanent

Hours: Monday to Friday (8am – 6pm) | 1 in 3 Saturdays (8am – 1pm)

Are you an experienced Service Advisor ready to take the next step in your motor trade career?

We’re working with a well-established automotive dealership in the Watford area that’s looking for a professional and customer-focused Service Advisor to join their dynamic aftersales team. If you thrive in a fast-paced, results-driven environment and have a passion for the motor trade, this is your chance to build your career with a leading franchised dealership known for delivering outstanding service.

What’s in it for you?

A competitive basic salary with a realistic OTE of up to £44,000
Opportunity to work with a respected automotive dealer group and a supportive management team
Ongoing training and professional development within the motor trade
A vibrant, high-performing team in a modern dealership environment
Recognition for your hard work and contributions

Your Role as a Service Advisor:

As a key member of the service department, you’ll be the first point of contact for customers visiting the dealership for maintenance, servicing, and repairs. As a Service Advisor, you will ensure each customer receives a seamless, professional experience from start to finish.

Day-to-day responsibilities include:

Advising customers on vehicle servicing, maintenance, and repair needs
Accurately booking vehicles into the workshop and keeping customers informed throughout
Identifying and promoting additional work, parts, and services where appropriate
Handling invoices, warranty claims, and all relevant service documentation
Delivering an exceptional customer experience to build lasting relationships and loyalty

What We’re Looking For:

Proven experience as a Service Advisor within a franchised dealership environment
A strong understanding of automotive servicing and technical processes
Excellent communication, interpersonal, and organisational skills
A professional appearance and a customer-centric mindset
A passion for the motor trade and a solid, stable employment history

If you’re an enthusiastic Service Advisor with a background in the automotive industry and are looking for a fresh challenge within a reputable dealership, we’d love to hear from you.

Apply today or contact Stacey Hunt at ACS Automotive Recruitment Consultancy for a confidential discussion about this exciting Service Advisor opportunity!