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Customer Service Administrator

ASC Connections
Posted a day ago, valid for 11 days
Location

Wednesbury, West Midlands WS10 7AD, England

Salary

£12.64 - £12.91 per hour

Contract type

Full Time

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Sonic Summary

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  • An 18-month maternity cover opportunity is available for a Customer Service Administrator in Darlaston.
  • The role requires experience in a regulated or compliance-driven environment and strong customer service skills.
  • Candidates should be proficient in Excel and CRM systems, with a focus on order processing and administrative support.
  • This full-time position offers a salary ranging from £12.64 to £12.91 per hour, with a structured 35-hour workweek from 9am to 5pm, Monday to Friday.
  • The contract is set to start as soon as possible, and the company values detail-oriented and customer-focused individuals.

An 18-month maternity cover opportunity has arisen for a Customer Service Administrator to join a site based in Darlaston. This role is ideal for someone who thrives in a high-compliance, regulated environment and is passionate about delivering operational excellence.

This is a full-time, office-based position, offering a structured and supportive work setting where attention to detail and collaboration are key.

Key Responsibilities -

  • Responding to incoming calls and handling customer enquiries with professionalism and care
  • Raising customer orders and scheduling collections
  • Managing reports and maintaining accurate spreadsheets
  • Preparing quotations and processing orders
  • Raising purchase orders and supporting procurement processes
  • Performing general administrative duties including filing and record keeping

Ideally you will have experience of -

  • Experience working in a regulated or compliance-driven environment
  • Strong customer service skills with a proactive and solution-focused approach
  • Proficient in Excel and CRM systems for order progression and delivery coordination
  • Confident in order processing and administrative support

What's on Offer -

  • 35 hour week working 9am - 5pm Monday to Friday
  • Paying 12.64 - 12.91 per hour
  • 18-month maternity cover contract starting asap

If you're detail-oriented, customer-focused, and ready to contribute to a team committed to operational excellence, we'd love to hear from you.

ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.