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Customer Service Administrator

ASC Connections Ltd
Posted 8 days ago, valid for 4 days
Location

Wednesbury, West Midlands WS10 9PS

Salary

£12.64 - £12.91 per hour

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

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Sonic Summary

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  • An 18-month maternity cover opportunity is available for a Customer Service Administrator in Darlaston.
  • The role is full-time, office-based, and offers a structured work environment with a focus on operational excellence.
  • Candidates should have experience in a regulated or compliance-driven environment and strong customer service skills.
  • The position pays between £12.64 and £12.91 per hour for a 35-hour work week from 9am to 5pm, Monday to Friday.
  • Applicants are expected to have relevant experience and a proactive approach to customer service.

An 18-month maternity cover opportunity has arisen for a Customer Service Administrator to join a site based in Darlaston. This role is ideal for someone who thrives in a high-compliance, regulated environment and is passionate about delivering operational excellence.

This is a full-time, office-based position, offering a structured and supportive work setting where attention to detail and collaboration are key.

Key Responsibilities -

  • Responding to incoming calls and handling customer enquiries with professionalism and care
  • Raising customer orders and scheduling collections
  • Managing reports and maintaining accurate spreadsheets
  • Preparing quotations and processing orders
  • Raising purchase orders and supporting procurement processes
  • Performing general administrative duties including filing and record keeping

Ideally you will have experience of -

  • Experience working in a regulated or compliance-driven environment
  • Strong customer service skills with a proactive and solution-focused approach
  • Proficient in Excel and CRM systems for order progression and delivery coordination
  • Confident in order processing and administrative support

What's on Offer -

  • 35 hour week working 9am - 5pm Monday to Friday
  • Paying £12.64 - 12.91 per hour
  • 18-month maternity cover contract starting asap

If you're detail-oriented, customer-focused, and ready to contribute to a team committed to operational excellence, we'd love to hear from you.

ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

SonicJobs' Terms & Conditions and Privacy Policy also apply.