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Customer Support Officer

Hays Specialist Recruitment Limited
Posted 2 days ago, valid for 2 days
Location

Welwyn Garden City, Hertfordshire AL86HA, England

Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • My client is seeking a Customer Service Support Officer for a four-month temporary position in their garages team.
  • The role requires strong communication skills, customer service experience, and a proactive approach to problem-solving, with a preference for candidates who thrive in fast-paced environments.
  • Responsibilities include coordinating maintenance and repairs, maintaining records, and supporting administrative tasks.
  • The position offers a salary of £XX,000 per year, and candidates should ideally have at least one year of relevant experience.
  • Interested applicants are encouraged to apply with an updated CV or contact for a confidential career discussion.

Your new companyAre you a highly organised, customer-focused professional with a passion for delivering excellent customer service? My client is looking for a Customer Service Support Officer to join their garages team for four months on a temporary basis. Your new roleYou will be acting as first point of contact.

  • Coordinating with contractors to ensure timely maintenance and repairs.
  • Maintaining accurate records using systems like orchard
  • Promoting equality, diversity, and excellent customer service in all interactions.
  • Administrative duties
  • Managing allocations and supporting collection processes.
  • Possibly supporting and assisting with inspections if required

What you'll need to succeed

  • Strong communication skills and the ability to provide clear advice
  • Strong customer service and people skills
  • A proactive, detail-oriented approach to problem-solving and service delivery.
  • Confidence in using IT systems and managing records
  • A team player who thrives in a fast-paced, customer-facing environment.

What you'll get in returnBe part of a supportive and dedicated teamVaried role with opportunity to grow and developWhat you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.