Duty Manager

Hays Specialist Recruitment Limited

Posted 3 days ago, valid for 5 days

Welwyn Garden City, Hertfordshire AL86HA, England

Part Time

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Sonic Summary

My client is seeking a dedicated Duty Manager to support a local government organization on weekends from 10-4pm.
Candidates should have experience in a customer-facing role and ideally in a similar supervisory position.
The role requires excellent communication skills and the ability to handle customer complaints effectively.
Keyholder experience and access to a car with a full driving license are also necessary for this position.
The salary for this role is competitive, and the organization offers support and training in a fun work environment.

Your new role

My client is seeking a dedicated and enthusiastic Duty Manager to join and support a local government organisation in two locations on Friday, Saturday and Sunday from 10-4pm. A fantastic opportunity if you have an interest / passion for history or enjoy going to museums.Key duties include:

To ensure all health & safety regulations are adhered to and report any issues to the Centre Manager/appropriate teams
Record all accidents / incidents in line with the organisation's policies
Where required, respond to out-of-hours alarms and emergency call-outs as keyholder
Organising and running daily activities
Dealing with customer complaints and queries

What you'll need to succeed

Experience of working in a customer-facing role
Experience working in a similar role desirable - Duty Manager, department manager or supervisory role
Experience of dealing with queries and complaints is essential.
Excellent communication skills with the ability to take a fair and balanced approach when resolving complaints
Access to your own car with full driving licence
Flexibility to work on Friday, Saturday and Sunday
Keyholder experience desirable -

What you'll get in returnSupport and training Fun and social work environment What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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