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Job Title: Contract Clinical Operations Lead (Country/Site Facing)Location: WelwynSalary: £450 - £500 UMB pay rate or £339.27 - £376.97 PAYE basicFull Time: 6 Month contract inside of IR35 - COL - Country site facing Are you looking for a role that makes you feel valued, important and offers you the opportunity to make meaningful and transformative positive impacts on people's lives?We are working with a global client whose ethos is plain and simple: we come to work to help be a part of a better future. Our client requires a Clinical Operations Lead (Country/Site Facing) on a six month-contract basis.
- Hybrid (2 days in office), providing flexibility when able
- Free parking onsite
- 25 days holiday per annum + recognised bank holidays
Requirements:The ideal candidate will demonstrate:
- Customer-Centric Focus: Proven ability to prioritise patient and site needs, embedding a customer-first mindset across teams and operations.
- Growth Mindset: Enthusiasm for continuous learning and development, with a willingness to embrace new challenges and encourage growth in others.
- Enterprise Thinking: Strong appreciation of enterprise-level priorities, able to assess trade-offs and resource implications in decision-making.
- Commitment to Diversity, Equity & Inclusion: A proactive approach to fostering inclusive environments where diverse perspectives are valued and encouraged.
- Strong Organisational & Problem-Solving Skills: Ability to efficiently plan, manage, and deliver clinical operations programmes within timelines and quality standards.
- Excellent Communication Skills: Transparent, strategic communicator with active listening skills and the ability to influence across various stakeholders.
- Collaborative Leadership: Experience leading or contributing to diverse, cross-functional teams while demonstrating the organisation's Leadership Framework attributes:
- Visionary - Able to shape and communicate a compelling vision.
- Architect - Skilled at designing systems and structures for success.
- Catalyst - Drives change and mobilises others.
- Coach - Supports others in their growth and development.
- Start-up Specialist experience would be desirable but is not essential Responsibilities:
- Lead the timely and efficient delivery of one or more clinical studies across all phases (start-up, conduct, and close-out), ensuring adherence to ICH/GCP standards and regulatory requirements.
- Act as the UK representative on the global study team, contributing to strategic decisions and local implementation.
- Manage site relations and recruitment within the UK, ensuring engagement and performance at site level.
- Provide direction and leadership to local study teams, including Clinical Research Associates (CRAs), to ensure successful study delivery.
- Collaborate with local Medical Affairs colleagues and cross-functional teams with collaborative mindset.
- Work closely with UK PDG colleagues to support feasibility assessments, study start-up, and site payment processes.
- Ensure the study is delivered on time, within budget, and in full compliance with quality standards and diversity plans.
- Drive study timelines, risk management, and operational planning, including inclusive research objectives.
- Support responses to IRB, Health Authority, and Ethics Committee inquiries and audits, ensuring consistency and best practices across the study.
