Order & Contracts Coordinator
Vitae Financial Recruitment
Posted 5 hours ago, valid for 22 days
Welwyn, Hertfordshire AL69AA, England

£30,000 - £35,000 per annum
Full Time
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Sonic Summary
- The Order & Contracts Coordinator position offers a competitive salary along with a performance-related bonus and private healthcare benefits.
- This role requires previous experience in sales order processing or a similar coordination role, focusing on accuracy and compliance in order handling.
- Responsibilities include managing the full sales order lifecycle, ensuring compliance with commercial terms, and communicating effectively with customers and internal teams.
- Candidates should possess strong attention to detail, good understanding of contracts, and proficiency in MS Office, with ERP or CRM experience being advantageous.
- The role promotes a friendly working environment with a flexible approach that emphasizes work-life balance.
Competitive Salary + Bonus + Private Healthcare
We're working with a successful international manufacturing business that's looking to strengthen its operations team with the addition of an Order & Contracts Coordinator. This is an ideal opportunity for someone who enjoys variety, thrives on accuracy, and has a strong understanding of order processing and commercial contracts.
In this role, you'll support the smooth handling of customer orders from start to finish-ensuring they're accurate, compliant, and fulfilled on time. You'll also play a key part in reviewing and interpreting order terms, ensuring alignment with agreed contractual terms and flagging inconsistencies early.
What you'll be doing:
* Manage the full sales order lifecycle-from order entry through to delivery
* Ensure all orders comply with agreed commercial terms and contractual obligations
* Work closely with sales, logistics and finance to ensure everything runs to plan
* Check pricing, quantities and product details for accuracy
* Communicate clearly with customers and internal teams about order status and any issues
* Handle changes, returns, or cancellations in line with policy
* Maintain clear and accurate records for tracking and audit purposes
* Support ongoing process improvements and identify any risks or gaps
* Resolve any order-related issues with a calm, customer-focused approach
What we're looking for:
* Previous experience in sales order processing or a similar coordination role
* Good understanding of contracts or commercial terms (formal legal training not required)
* A high level of attention to detail and a methodical approach to work
* Strong communication skills and a collaborative mindset
* Proficient with MS Office; experience using ERP or CRM systems would be an advantage
What's on offer:
* A competitive salary
* Annual performance-related bonus
* Private healthcare and wellbeing support
* Friendly and supportive working environment
* Flexible approach with a strong emphasis on work-life balance
If you're looking for a varied and rewarding role where your attention to detail and understanding of commercial processes can make a real impact, we'd love to hear from you.
AGY - Vitae Financial Recruitment
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