Contracts, Grants and Income Manager

Are you a dynamic, persuasive professional who thrives on building partnerships, negotiating value, and driving innovation? We’re looking for an outgoing and delivery focused thinker to join us as Contracts, Grants and Income Manager — a pivotal role that blends commercial acumen with public service impact.

You will be at the forefront of overseeing the full lifecycle of contracts funded by the Ministry of Justice grant, including commissioning, negotiation, monitoring and renewal and will work closely with internal teams, delivery partners and external stakeholders to ensure high-quality support for victims of crime in Hertfordshire. This role is about more than managing contracts though — it’s about influencing how public and external funds are invested to improve safety, support victims, and strengthen communities across Hertfordshire.

This is a role for someone who’s not afraid to challenge the status quo, who brings energy and innovation to the table, and who’s committed to making a tangible difference for residents and victims alike.

Key Responsibilities

You’ll need to be a confident negotiator, able to secure the best outcomes from suppliers and partners while ensuring every pound delivers maximum value. Equally, you’ll be a creative income generator — identifying and securing new funding streams, from government grants to commercial partnerships. This is your opportunity to bring in fresh investment, pilot bold ideas, and scale what works.

Collaboration is key. You’ll work across agencies, sectors, and communities to co-design services that respond to emerging needs. Your ability to build relationships, influence stakeholders, and drive system-wide change will be essential.

You’ll play a central role in delivering a forward-thinking commissioning and income generation strategy, ensuring services are impactful, innovative, and aligned with the Police and Crime Plan.

You’ll manage a substantial portfolio of grants and contracts, influencing how public funds are invested to deliver meaningful outcomes. You’ll be responsible for holding suppliers to account through robust performance management, ensuring services deliver value for money and meet the needs of victims and communities.

You’ll oversee the full commissioning cycle — from needs assessment and service design to procurement, implementation, and evaluation. This includes developing clear, evidence-based service specifications and introducing new services that respond to emerging needs and priorities.

As an integral member of the team, you’ll represent the organisation on strategic boards and partnerships, giving you a platform to shape policy, build partnerships, and drive system-wide change. Your ability to influence and collaborate will be key to delivering shared goals.

You’ll also take responsibility for risk management and compliance, ensuring our commissioning and funding practices are robust, transparent, and legally sound. This includes drafting contracts, SLAs, and MoUs, and ensuring adherence to procurement regulations and the Victims Code of Practice.

About You

We’re looking for someone with:

• At least 3 years’ experience in grants or contract management and commissioning, including performance management and quality assurance.
• A strong understanding of procurement policies and processes.
• Proven project management skills and the ability to manage complex programmes.
• Excellent communication and stakeholder engagement skills, with the ability to influence at all levels.
• Strong awareness of the wider public sector landscape and the ability to work effectively in sensitive, multi-agency environments.
• A proactive, solutions-focused mindset and a commitment to continuous improvement.