- Managing complaints (Stage 1, Stage 2, and OB cases)
- Tracking and maintaining complaints records on an Excel tracker
- Writing, investigating, and resolving complaints effectively
- Handling maintenance inquiries and supporting surveyors/contractors
- Providing excellent customer service
- Demonstrating strong written and verbal communication skills
- A Dedicated consultant who has access to all roles across the UK and is available for you to speak to
- An easy registration process (all done online)
- Referral schemes and incentives
- Ongoing compliance managed for you
- Prompt and reliable payroll and lots more.