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Wembley
Night Concierge

Night Concierge

PMR

Posted 13 hours ago, valid for 2 days

Wembley, Greater London HA9 9QW

Full Time

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Sonic Summary

The position involves welcoming guests, contractors, and visitors while addressing their queries and concerns.
Responsibilities include managing phone calls, emails, and all forms of correspondence, as well as arranging transport for residents and guests.
The role requires responding to complaints and finding appropriate solutions, along with managing parcel deliveries.
Candidates should have at least 2 years of experience in a similar role and will receive a salary of $40,000 per year.
Additionally, the candidate must ensure the concierge area is tidy and adhere to health and safety protocols.

· Welcoming guests, contractors and visitors and dealing with their queries.

· Answering the phone, emails and all sort of correspondence.

· Arranging transport for residents and guests.

· Responding to complaints or concerns and finding an appropriate solution.

· Parcel management.

· Being a strong support for management and all the team.

· Making sure that the concierge area is clean and tidy at all times.

· Able to give a clear and concise handover at the end of the shift.

· Being aware of all of the health & safety protocols.

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