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1st/2nd Line IT Support

In Technology Group
Posted a day ago, valid for a month
Location

West Bromwich, West Midlands B70 7AB, England

Salary

£26,000 - £28,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The role is for a 1st/2nd Line IT Support position located in West Bromwich with a salary of £28,000.
  • The company is a managed service provider (MSP) offering a blend of office presence and hybrid working flexibility.
  • Candidates should have experience with 365 and Exchange, Azure AD/Entra, server support, and ideally some networking knowledge.
  • The position requires a strong commitment to providing first-class support and troubleshooting technical issues as part of a helpdesk team.
  • This opportunity is perfect for those looking to grow their IT skills under the mentorship of experienced professionals.

Role: 1st/2nd Line IT Support
Location: West Brom
Salary: 28,000

Are you ready to take your IT career to the next level?

We are seeking a dedicated and enthusiastic individual for a 1st/2nd Line IT Support role within a dynamic managed service provider (MSP) based in West Bromwich. This is an exciting opportunity that blends office presence with hybrid working flexibility, perfect for those who thrive on variety and wish to gain hands-on experience with multiple technologies.

Responsibilities:

  • Provide first-class support as part of our helpdesk team
  • Troubleshoot technical issues across diverse systems
  • Collaborate closely with senior technicians on complex matters

Technical Skills Required:

  • 365 and Exchange
  • Azure AD/Entra
  • server support
  • networking knowledge (desirable)
  • service desk experience

This position offers not just another job but also serves as an excellent chance for personal growth by getting hands-on experience across numerous platforms under mentorship from seasoned professionals-all this while enjoying the benefits of hybrid work arrangements!

If this sounds like it could be your ideal fit, we look forward to seeing how you can contribute towards advancing technology services alongside us!

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.

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