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We are currently recruiting for one of our key clients for the above position. Before you apply please make sure you read the full job description.
REQUIRED QUALIFICATIONS/Essentials
- Fluent English & Spanish are essential,
- Strong French language skills are also desirable
- 3+ years credit control experience
- Stable work history is definitely an advantage
KNOWLEDGE, SKILLS & EXPERTISE
- Experience of working with SAP (AP), MS Office, SAP Concur.
- Resilient, able to work to tight deadlines and manage multiple stakeholders.
- Excellent written and verbal communication skills.
- Excellent attention to detail
- Strong interpersonal skills.
- Strong communication and collaboration skills.
- Organised, flexible, proactive and results oriented.
- Strong Excel skills
- Strong numerical skills and ability to handle large volumes of data
RESPONSIBILITIES
- Cash posting and allocation of customer payments.
- Running and collation of statements, invoices, and proof of deliveries.
- Chasing RWC EMEA customers by email and phone proactively in a professional manner.
- Review customer master data, revisions to be passed onto appropriate internal teams.
- Ability to use credit agency reports to recommend correct credit limit on customer accounts.
- Responsible for Direct debit collection set ups.
- Ensuring departmental paperwork is filed accurately and in a timely manner.
- Follow queries to resolution and escalate issues to relevant teams/ manager in a timely manner.
- Placing Customer on credit hold.
- Liaising with internal Customers: Warehouse, Customer Services, Commercial teams.
- Responsible for order management such as releasing of orders.
- Handle sensitive financial information confidentially.
- Responsible for EMEA Inter co accounts.
- Responsible for Dunning runs.
- Responsible for processing e-Invoicing.
- Perform credit checks and risk assessments on potential clients.
- Collaborate with the Finance team on customer account due diligence, terms, reconciliations, and payment recovery.
- Support with ad-hoc duties as and when required.
