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- Team leadership:Supervise care assistants, mentor new staff, and conduct team meetings.
- Care planning:Develop, review, and update individual care plans for service users.
- Direct care:Assist service users with personal care, daily living, and social and physical activities.
- Health monitoring:Monitor vital signs, assist with medication, and report any concerns about health and well-being to management.
- Communication:Liaise with families to provide updates on their relative's progress and act as a link between staff, management, and other healthcare professionals.
- Quality assurance:Ensure care is delivered in line with policies and procedures, and gather and share best practices.
- Administrative tasks:Maintain accurate records and complete necessary documentation for daily activities.
Qualifications and skills
- Often requires a vocational qualification like a Level 3 NVQ/SVQ in health and social care, though requirements can vary.
- Strong communication and interpersonal skills are essential for interacting with service users, families, and staff.
- Leadership and organizational skills are needed to manage a team and workload effectively.
- Knowledge of relevant policies, procedures, and best practices in care is crucial.
