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Our client is a manufacturing business whos head office is based in Derbyshire. Due to expansion our client is now looking to recruit an experienced IT engineer to join their team.
As a business, our client outsources a proportion of their work to external IT support support business so this role will have a strong focus on both managing and developing relationships with these IT support vendors.
There will also be an opportunity to work on various cyber secuirty projects.
Responsibilities:
- Ensure smooth and efficient delivery of IT services across the group, with a focus on continuous improvement.
- Lead IT operations functions in alignment with ITIL best practices, including incident, problem, change, and asset management.
- Develop and execute a comprehensive IT operations strategy aligned with corporate objectives.
- Oversee the management of IT systems, infrastructure, and service delivery to ensure high performance and minimal disruption.
- Maintain compliance with industry standards, regulatory requirements, and robust data security policies.
- Ensure IT services consistently meet high standards of availability, performance, and security to support business objectives.
- Establish effective monitoring, reporting, and KPI tracking for IT operations.
- Manage IT projects related to system upgrades, infrastructure enhancements, and service improvements, ensuring timelines, budgets, and objectives are met while minimising business disruption.
Knowledge, Skills & Abilities
- Extensive experience in IT operations (ideally around 10+ years)
- Strong knowledge of Windows Server, SQL, Virtualization, and Cisco
- Experience with ERP systems.
- Expertise in IT Service Management (ITIL), Infrastructure Management, and Cloud Technologies.
- Experience with external vendor management and engagement.
- Strong problem-solving abilities with a proactive, team-oriented approach.
This role is based in Derbyshire near Alfreton, hybrid working can be applied for after probation has been completed.
Benefits include a basic salary up to £55,000, contributory company pension scheme, accessible free onsite parking.
