Operations manager

Your New Role
As Operations Manager, you will lead a high-profile Private Finance Initiative (PFI) contract across Avon & Somerset Courts, including Bristol Magistrates Court, North Somerset Courthouse, and Queensway House. You'll manage a team of up to 20 and oversee the delivery of services across three critical sites, ensuring contractual compliance, operational excellence, and long-term sustainability.
Key responsibilities include:

• Managing budgets, service delivery, and lifecycle planning
• Leading and developing Site Managers
• Ensuring statutory compliance and health & safety standards
• Managing supplier relationships and contract KPIs
• Driving continuous improvement and sustainability
• Leading client meetings and performance reviews

What You'll Need to Succeed
To be successful in this role, you will bring:

• 2-3 years' experience managing PFI contracts, ideally within the public sector or justice environment
• Strong leadership skills in multi-site operations
• Proven ability to manage budgets and deliver results
• Technical or FM qualifications (IWFM, NEBOSH preferred)
• A resilient, customer-focused mindset with excellent stakeholder engagement skills

All successful candidates will be subject to full clearance.
What You'll Get in Return
A competitive salary of 59,200 per annum and a comprehensive benefits package designed to support your career and personal wellbeing, including:

• Career progression opportunities, including routes to Account Manager
• Fully funded leadership training and development programs
• At least 24 days holiday plus bank holidays, with the option to buy more
• Generous pension scheme with enhanced employer contributions
• Flexible benefits including insurance options, Cycle2Work scheme, and discounted gym membership
• Access to exclusive discounts from leading retailers and services
• Two Social Impact Days annually for volunteering and fundraising
• Family-friendly policies and support networks

What You Need to Do NowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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