Support Worker Team Manager

Job Title: Support Worker Team Manager
Location: Kent (Field-Based)

Salary: Competitive + Benefits
Job Type: Full-time, Permanent

About the Role:
We are recruiting on behalf of our client, a respected independent organisation supporting young people leaving care, including unaccompanied asylum-seeking children (UASC), as they transition into adulthood and independent living.

This is a pivotal role, reporting to the KCC Registered Service Manager and overseeing the day-to-day operations of the Kent-based Support Worker Team. You'll be responsible for delivering high-quality outcomes, guiding your team, and ensuring compliance with relevant legislation and contractual obligations, including Ofsted standards.

Key Responsibilities:

• Lead, supervise and support a team of field-based Support Workers across Kent
• Plan and prioritise workloads to ensure timely 1:1s, performance reviews, and care plan audits
• Manage team productivity, ensuring all contractual and legislative requirements are met
• Monitor, review, and report staff performance and service delivery against KPIs
• Provide guidance and safeguarding support to staff and young people living independently
• Cover staff absences and provide on-call support during peak times or emergencies
• Liaise with a wide range of stakeholders (social services, NHS, charities, police, etc.)
• Maintain accurate records and ensure consistent delivery of care plans
• Promote independence and life skills among young people (e.g., budgeting, health, social engagement)
• Lead in workforce planning, training, and personal development initiatives
• Handle disciplinary, absence and performance matters professionally and in line with policy
• Ensure compliance with equality, diversity, safeguarding, and health & safety policies

What We're Looking For:

• Proven experience managing support teams in a social care, supported living, or youth service environment
• Strong understanding of safeguarding, care planning and OFSTED standards
• Excellent leadership, communication, and stakeholder management skills
• Able to work autonomously and manage a remote, field-based team
• Strong organisational and decision-making skills
• Commitment to empowering young people and supporting their independence
• Full UK Driving Licence (essential)

What's in it for you?

• 33 days annual leave (25 days + 8 bank holidays)
• Life Cover (2 x basic salary)
• Westfield Health membership (cashback on health services + discounts)
• Pension contribution (4% employer / 4% employee)
• Equipment provided (laptop, phone etc. as required)
• Mileage reimbursed (claimable from home)
• Referral scheme
• 6-month probation period

The role is subject to Disclosure and Barring Service (DBS) checks.

Interested?
If you're ready to make a difference in the lives of young people and lead a passionate team, we want to hear from you. Email Lucy Wildish at (url removed) for more information. Or apply with your up-to-date CV (preferably in Word format) and a brief cover letter detailing your relevant experience and interest in the role.