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Support Worker Team Manager

New Appointments Group
Posted 7 hours ago, valid for 8 days
Location

Whitstable, Kent CT5 3FS, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Support Worker Team Manager position is based in Kent and offers a competitive salary along with benefits.
  • This full-time, permanent role requires proven experience managing support teams in social care or youth service environments.
  • The successful candidate will oversee day-to-day operations, ensuring compliance with legislation and delivering high-quality outcomes for young people.
  • Strong leadership, communication, and organizational skills are essential, along with a full UK driving license.
  • The role includes 33 days of annual leave, life cover, and a pension contribution, among other benefits.

Job Title: Support Worker Team ManagerLocation: Kent (Field-Based)

Salary: Competitive + BenefitsJob Type: Full-time, Permanent

About the Role:We are recruiting on behalf of our client, a respected independent organisation supporting young people leaving care, including unaccompanied asylum-seeking children (UASC), as they transition into adulthood and independent living.

This is a pivotal role, reporting to the KCC Registered Service Manager and overseeing the day-to-day operations of the Kent-based Support Worker Team. You'll be responsible for delivering high-quality outcomes, guiding your team, and ensuring compliance with relevant legislation and contractual obligations, including Ofsted standards.

Key Responsibilities:

  • Lead, supervise and support a team of field-based Support Workers across Kent
  • Plan and prioritise workloads to ensure timely 1:1s, performance reviews, and care plan audits
  • Manage team productivity, ensuring all contractual and legislative requirements are met
  • Monitor, review, and report staff performance and service delivery against KPIs
  • Provide guidance and safeguarding support to staff and young people living independently
  • Cover staff absences and provide on-call support during peak times or emergencies
  • Liaise with a wide range of stakeholders (social services, NHS, charities, police, etc.)
  • Maintain accurate records and ensure consistent delivery of care plans
  • Promote independence and life skills among young people (e.g., budgeting, health, social engagement)
  • Lead in workforce planning, training, and personal development initiatives
  • Handle disciplinary, absence and performance matters professionally and in line with policy
  • Ensure compliance with equality, diversity, safeguarding, and health & safety policies

What We're Looking For:

  • Proven experience managing support teams in a social care, supported living, or youth service environment
  • Strong understanding of safeguarding, care planning and OFSTED standards
  • Excellent leadership, communication, and stakeholder management skills
  • Able to work autonomously and manage a remote, field-based team
  • Strong organisational and decision-making skills
  • Commitment to empowering young people and supporting their independence
  • Full UK Driving Licence (essential)

What's in it for you?

  • 33 days annual leave (25 days + 8 bank holidays)
  • Life Cover (2 x basic salary)
  • Westfield Health membership (cashback on health services + discounts)
  • Pension contribution (4% employer / 4% employee)
  • Equipment provided (laptop, phone etc. as required)
  • Mileage reimbursed (claimable from home)
  • Referral scheme
  • 6-month probation period

The role is subject to Disclosure and Barring Service (DBS) checks.

Interested?If you're ready to make a difference in the lives of young people and lead a passionate team, we want to hear from you. Email Lucy Wildish at for more information. Or apply with your up-to-date CV (preferably in Word format) and a brief cover letter detailing your relevant experience and interest in the role.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.