Job Title: Support Worker Team ManagerLocation: Kent (Field-Based)
Salary: Competitive + BenefitsJob Type: Full-time, Permanent
About the Role:We are recruiting on behalf of our client, a respected independent organisation supporting young people leaving care, including unaccompanied asylum-seeking children (UASC), as they transition into adulthood and independent living.
This is a pivotal role, reporting to the KCC Registered Service Manager and overseeing the day-to-day operations of the Kent-based Support Worker Team. You'll be responsible for delivering high-quality outcomes, guiding your team, and ensuring compliance with relevant legislation and contractual obligations, including Ofsted standards.
Key Responsibilities:
- Lead, supervise and support a team of field-based Support Workers across Kent
- Plan and prioritise workloads to ensure timely 1:1s, performance reviews, and care plan audits
- Manage team productivity, ensuring all contractual and legislative requirements are met
- Monitor, review, and report staff performance and service delivery against KPIs
- Provide guidance and safeguarding support to staff and young people living independently
- Cover staff absences and provide on-call support during peak times or emergencies
- Liaise with a wide range of stakeholders (social services, NHS, charities, police, etc.)
- Maintain accurate records and ensure consistent delivery of care plans
- Promote independence and life skills among young people (e.g., budgeting, health, social engagement)
- Lead in workforce planning, training, and personal development initiatives
- Handle disciplinary, absence and performance matters professionally and in line with policy
- Ensure compliance with equality, diversity, safeguarding, and health & safety policies
What We're Looking For:
- Proven experience managing support teams in a social care, supported living, or youth service environment
- Strong understanding of safeguarding, care planning and OFSTED standards
- Excellent leadership, communication, and stakeholder management skills
- Able to work autonomously and manage a remote, field-based team
- Strong organisational and decision-making skills
- Commitment to empowering young people and supporting their independence
- Full UK Driving Licence (essential)
What's in it for you?
- 33 days annual leave (25 days + 8 bank holidays)
- Life Cover (2 x basic salary)
- Westfield Health membership (cashback on health services + discounts)
- Pension contribution (4% employer / 4% employee)
- Equipment provided (laptop, phone etc. as required)
- Mileage reimbursed (claimable from home)
- Referral scheme
- 6-month probation period
The role is subject to Disclosure and Barring Service (DBS) checks.
Interested?If you're ready to make a difference in the lives of young people and lead a passionate team, we want to hear from you. Email Lucy Wildish at for more information. Or apply with your up-to-date CV (preferably in Word format) and a brief cover letter detailing your relevant experience and interest in the role.