Client Account Manager

Position: Sales Account Manager

Location: Widnes

Salary: 38,000 - 42,000p/a

Job Type: Full-Time, Permanent

Job Overview:

In the role of a Client Account Manager, you will play a crucial role in the ongoing success of our expanding business. Your primary responsibilities will include managing customer accounts, maintaining relationships with customers, pricing negotiations, setting credit limits, onboarding new customers, and prospecting for potential clients.

Duties:

• Business-to-business sales, establishing and maintaining relationships with customers
• Managing customer accounts, ensuring a high level of satisfaction and retention
• Negotiating pricing and terms with customers
• Setting and monitoring credit limits for customer accounts
• Onboarding new customers and providing them with necessary support
• Prospecting for potential clients to expand the customer base
• Collaborating with the wider team to support business growth
• Participating in team and planning meetings
• Staying up to date with industry trends and developments to better serve customers
• Undertaking any necessary training to maintain proficiency in the role
• Performing any other duties commensurate with the role

Skills and Requirements:

• Strong business-to-business sales and account management skills
• Excellent customer service and interpersonal skills
• Negotiation and pricing skills
• Ability to manage and prioritise a busy and varied workload
• Strong IT skills, including MS Word, Excel, and Outlook
• Passionate about customer experience and the sustainability sector
• Driven by a desire to make improvements and grow business relationships
• Committed to working flexibly and adapting to changing business needs
• Deliver high standards of quality
• Be a team player, confident, friendly, and committed with a 'can-do' attitude.

If you are interested, please contact Nicola at (phone number removed) or email (url removed)