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CareerMakers Recruitment is currently looking for a Customer Experience Assistant on behalf of our client based in Wigan, WN5 AREA.
Responsibilities:
- Answering incoming calls
- Answering sales and aftersales enquiries
- Putting b2b orders on the system
- Liaising with Agents
- Booking shipments
- Answering live chats
- Arranging and hosting showroom visits, and test rides.
- Ability to prioritise workload based on importance
- Managing dealer accounts
Skills:
- Confident answering the Phone is essential
- Driving license
- Back office software experience
- High attention to detail
- Excellent standard of writing/spelling
- Great problem solving initiative
- Prior bike shop experience face to face & remote
- Willingness to attend trade shows with the team, outside of normal working hours.
- Ability to work in a fast paced environment efficiently
- Microsoft office competency
- Driving license
Working hours (before trained):9am - 5pm
Finer details:
- 28 days holiday including bank holidays.
- Cycle to work scheme
- Pension scheme
- Free Onsite parking
- Staff discount
- Company Events
Payrate:£13ph
If you are interested in the role, and have the relevant experience please apply with your CV or give us a call on 01942 834 107.
