Back to searchTechnical Support Engineer
Pertemps Basingstoke
Posted 3 days ago, valid for 6 days
Winchester, Hampshire SO21, England
£24,000 - £28,800 per annum
Full Time
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Sonic Summary
- Pertemps is seeking a Technical Support Engineer for a specialist chemical manufacturer in Hampshire.
- The ideal candidate should have a background in engineering and experience in a similar role, with a science-based qualification or degree.
- Responsibilities include providing technical support to distributors, developing testing programs, and maintaining knowledge databases.
- The position offers a negotiable salary depending on experience, along with benefits such as an annual bonus, 25 days holiday, and private medical cover.
- Candidates should be willing to travel occasionally in Europe and possess a full UK driving license.
Pertemps are currently recruiting for a Technical Support Engineer to join a specialist chemical manufacturer who are based in Hampshire. Our client is looking for an enthusiastic candidate with a background within engineering to take on a Technical Support role.
Responsibilities:
- Provide extensive technical support and backup to UK & European distributors.
- Develop and implementing testing programmes.
- Maintain and expand central knowledge databases for product and application information.
- Attend site visits to support sales staff with technical details.
- Answering calls and emails relating to technical support.
- Hosting training sessions and hands on demonstration of the products.
- Handling product quality complaints.
- Assist with quality control when the QC Technician is absent.
- Writing of technical articles and product PR.
- Updating CRM database, forwarding sales leads to relevant departments.
Requirements:
- Experience within a similar role
- Experience working with adhesives, sealants, coatings or paints is advantageous
- Science based qualification or degree
- Engineering background
- Excellent verbal and written communication skills
- Happy to travel to Europe occasionally
- Full UK driving licence
The Technical Support/ Mechanical Engineer Role:
- Monday to Friday 8am - 4.30pm
- Negotiable salary depending on experience
- Annual Bonus
- Happy with occasional travel including European travel and attending exhibitions
- 25 days holiday plus bank holiday
- Generous pension contribution
- Private Medical Cover
If you are interested in this Technical Support Engineer position, please apply below with an up-date CV or get in contact with Jemma at Pertemps.
