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Support Manager

Charisma Charity Recruitment
Posted 15 days ago, valid for 10 days
Location

Winchester, Hampshire SO23 7QQ

Salary

£27,000 - £30,000 per hour

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Emmaus Hampshire is seeking a Support Manager to enhance the operation of their social enterprise and support 8-9 companions in achieving independent living.
  • The role involves acting as an account manager and advocate for the companions, focusing on their welfare, personal budgeting, and providing coaching and guidance.
  • Candidates should have effective leadership qualities and experience in supervising people in service-related backgrounds such as catering, retail, or customer service.
  • A solid grounding in social care management and a commitment to addressing homelessness and social exclusion is essential, along with a flexible and empathetic approach.
  • The salary for this full-time position ranges from £27,000 to £30,000 depending on experience, with applications due by June 6, 2025.

We are delighted to be working with Emmaus Hampshire a vibrant and thriving social enterprise community and registered Charity who are now seeking a Support Manager to contribute to the smooth operation of the social enterprise, and importantly to play a pivotal role in the lives of 8-9 companions. The Support Manager will act as their account manager and advocate, focusing on their welfare and progress toward independent living, including assisting them with personal budgeting and money management, offering personalised support, coaching, counselling, and guidance.

Emmaus provide accommodation and meaningful employment for ex-homeless people, employed in their recycled furniture retail store, warehouse, workshop and community kitchen. The income our Companions generate through these activities funds the community.

As a Support Manager, you will be someone who thrives in a dynamic environment. You will demonstrate a belief in the potential of each individual and an understanding of the importance of the Community in helping an individual achieve their potential.

You will:

  • Have effective leadership qualities from your experience in supervising people, tasks, and timelines in a service-related background such as catering, retail or customer service.
  • Demonstrate strong planning and delegation skills, with the ability to manage operational controls and ensure efficient service delivery.
  • Be proactive with a supportive approach to coaching team members, helping them grow and succeed in their roles.
  • Have an in-depth understanding of homelessness and social exclusion, and a commitment to addressing the challenges faced by vulnerable individuals.
  • Solid grounding in social care management, including safeguarding practices, professional boundaries, and person-centred support.

If you are flexible, resilient, and adaptable, with an empathetic approach and a genuine desire to empower others and contribute to a greater cause, we encourage you to apply.

Please note that there will a requirement for DBS

For more information, please contact Louise Portnall, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Salary: £27,000 - £30,000 doe (+ bonus scheme/ pension scheme)Hours: Full time, Sunday - Thursday

Closing date: 6th June 2025

Applications are being reviewed by Charisma on a rolling basis, so please apply without delay to avoid disappointment.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.